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Patient Access Representative (Healthcare Call Center)
Science & Research
Irwindale, CA, US
Pay Rate Low: 21.38 | Pay Rate High: 21.38
Pay Rate Low: 21.38 | Pay Rate High: 21.38
- Added - 20/11/2025
Patient Access Representative
Make a real impact every day as the first point of contact for patients and families. In this fast-paced role, you’ll support high-volume scheduling, manage incoming/outgoing calls, and ensure patients receive timely and compassionate access to care. If you’re a strong communicator who thrives in a customer-focused environment and enjoys helping others, this is a great opportunity to grow and be part of a mission-driven team.
Pay: $21.38
Schedule: M-F 8:30a-5p
Type of Job: 4-month contract with possible extension/conversion
Location: Irwindale, CA/ Hybrid
Benefits Offered:
Patient Access Representative Daily Tasks: What you will do:
Patient Access Representative Qualifications/Requirements:
We strongly encourage candidates who have some of the skills to apply. We look forward to a conversation to learn more about you!
INDBH
#LI-DNP
Make a real impact every day as the first point of contact for patients and families. In this fast-paced role, you’ll support high-volume scheduling, manage incoming/outgoing calls, and ensure patients receive timely and compassionate access to care. If you’re a strong communicator who thrives in a customer-focused environment and enjoys helping others, this is a great opportunity to grow and be part of a mission-driven team.
Pay: $21.38
Schedule: M-F 8:30a-5p
Type of Job: 4-month contract with possible extension/conversion
Location: Irwindale, CA/ Hybrid
Benefits Offered:
- Medical/dental coverage!
- Weekly pay!
- 401k and PTO after 6 months!
Patient Access Representative Daily Tasks: What you will do:
- Supports high-volume patient scheduling and coordinates communication between patients and care teams.
- Manages inbound/outbound calls, emails, faxes, and messages with timely and compassionate service.
- Processes referrals, identifies and manages crisis situations, and collects accurate caller information.
- Follows established procedures and scripts while navigating scheduling and EMR systems to ensure smooth patient care coordination.
Patient Access Representative Qualifications/Requirements:
- High school diploma or equivalent required.
- 2+ years of experience in a medical office/healthcare setting or call/contact center
- Experience supporting high call volume and patient scheduling
- 5–10 years preferred
We strongly encourage candidates who have some of the skills to apply. We look forward to a conversation to learn more about you!
INDBH
#LI-DNP
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Patient Access Representative (Healthcare Call Center)