Pay Rate Low: 23 | Pay Rate High: 25

Are you curious about the world of specialty chemicals? Join a growing chemical manufacturer as an Customer Service Representative and gain hands-on experience in a supportive and collaborative team environment.

Customer Service Representative
Pay: $23–$25/hour
Schedule: Mon–Fri, 8:00-5:00
Location: Canton, GA

The Customer Service Representative is responsible for processing customer orders, managing shipments, supporting sales representatives, and maintaining accurate customer and accounting records.

Key duties include:

• Answering customer calls and entering orders accurately.

• Confirming pricing, delivery dates, shipping details, and PO information.

• Coordinating shipments (UPS, LTL, volume, bulk) and preparing bills of lading.

• Sending order confirmations and invoicing shipped orders.

• Managing customer accounts, including A/R review and collection calls.

• Handling quote requests, sample orders, MSDS requests, and minor technical support.

• Overseeing equipment orders, returns (RMAs), and warehouse coordination in CA and Canada.

• Updating customer databases, pricing, blanket orders, and leasing/equipment records.

• Processing vendor invoices and supporting A/P documentation.

• Preparing weekly and monthly sales reports and assisting sales reps with account information.

• Completing month-end order closing and reporting.

This job description is a complete list of all desired skills but not all are required. We strongly encourage candidates who have some of the skills to apply. We look forward to a conversation to learn more about you! 

INDBH

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