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Insurance Payment Poster
CRA
Chapel Hill, North Carolina, US
Pay Rate Low: 21.00 | Pay Rate High: 21.00
We are seeking a detail-oriented and motivated Insurance Payment Specialist to join our dynamic research-driven team. This is an excellent opportunity to contribute to a collaborative environment that supports a wide range of health sciences research programs—including basic, translational, mechanistic, and population studies.
As an Insurance Payment Specialist, you will play a key role in ensuring the accuracy and integrity of payment data within the billing system. Your attention to detail will help maintain up-to-date patient account balances and promote the efficiency of our revenue cycle operations.
Terms: 6 Month Contract with possibility of extension
Pay Rate: 21/hr.
Key Responsibilities
- Accurately review and post insurance and patient payments—including Explanation of Benefits (EOBs), Electronic Remittance Advices (ERAs), checks, and credit card transactions—into the billing system
- Ensure payments are correctly applied to patient accounts and associated with the appropriate services rendered
- Identify and resolve discrepancies, including denials, short payments, and overpayments
- Process payment adjustments and refunds in accordance with approval policies
- Maintain clear, compliant records of all payment transactions in line with HIPAA regulations and internal procedures
- Reconcile daily payment batches to ensure data integrity
- Collaborate with billing, collections, and revenue cycle teams to address payment issues and account discrepancies
- Prepare and submit documentation to support internal and external audit processes
- Respond to inquiries related to payment postings from internal departments and external payers
Qualifications
Education & Experience:
- High school diploma or GED required; associate degree preferred
- 1–3 years of experience in healthcare payment posting, insurance billing, or medical/dental accounts receivable
- Familiarity with EHR systems and payment software (Epic preferred)
- High level of accuracy and attention to detail in data entry
- Strong understanding of EOBs, ERAs, and foundational accounting principles
- Excellent organizational and time management abilities
- Effective problem-solving and analytical thinking
- Ability to maintain confidentiality and ensure HIPAA compliance
**This job description is a complete list of all desired skills but not all are required. We strongly encourage candidates who have some of the skills to apply. We look forward to a conversation to learn more about you**
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Insurance Payment Poster
